Player Safety & Wellbeing

Responsible Gaming
at 44kc

At 44kc, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or emotional harm. This page outlines the tools, policies, and support resources available to every player on our platform, so you can make informed choices and stay in full control of your gaming activity.

21+ Players Only
Deposit Limits Available
Self-Exclusion Tools
24/7 Support Team
21+
For Adults Aged 21 and Above Only
The 44kc platform is strictly restricted to individuals who are 21 years of age or older. By registering and using 44kc, you confirm that you meet this age requirement. We employ identity verification checks at registration to help enforce this policy. If you believe a minor has accessed this platform, please contact us immediately at support [@] 44kc.io.
Important Gambling Advisory
Gambling involves real financial risk. The outcome of games and bets is determined by chance, and there is no strategy, system, or pattern that guarantees a win. Never gamble with money you cannot afford to lose. Do not chase losses — if you have lost money, trying to win it back by placing more bets is a warning sign of problem gambling. If gambling is causing you financial hardship, stress, or relationship difficulties, please use the support tools described on this page or contact our team directly.

Our Commitment to You

Responsible gaming is not an afterthought at 44kc — it is a core part of how we operate. We have built a comprehensive set of player-protection tools directly into the platform, and our 24/7 support team is trained to identify and assist players who may be experiencing gambling-related difficulties.

44kc serves players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We understand that gambling is a popular leisure activity in Bangladesh, and we take seriously our duty to ensure that it remains a safe and controlled pastime for every player on our platform. Our responsible gaming framework covers age verification, deposit and loss limits, time-out and cooling-off periods, permanent self-exclusion, and a self-assessment questionnaire to help you evaluate your own gambling behaviour.

All responsible gaming tools are available immediately through your account settings at no charge. You do not need to contact support to activate deposit limits or time-outs — you can apply them yourself at any time, and most take effect instantly. We believe that placing these controls directly in your hands is the most effective way to promote safe gambling habits across our entire player community.

21+
Minimum Age Requirement
24/7
Support Team Availability
৳500
Minimum Deposit Limit Setting
5 yrs
Self-Exclusion Maximum Period

Player Protection Tools

44kc provides a full suite of responsible gaming tools that give you direct control over your gambling activity. Every tool listed below is available free of charge to all registered players and can be activated immediately through account settings.

Deposit Controls
01
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, 44kc will not accept further deposits until the period resets. Deposit limits can be set to any amount from ৳500 upwards. Reducing a deposit limit takes effect immediately. Increasing a limit is subject to a 24-hour cooling-off period to prevent impulsive decisions. You can set and manage deposit limits at any time in Account Settings under the "Responsible Gaming" tab.
Loss Controls
02
Loss Limits
In addition to deposit limits, 44kc allows you to set a maximum loss threshold per day, week, or month. If your net losses reach your chosen limit within the specified period, the platform will automatically prevent further bet placement until the period resets. Loss limits are a powerful tool for players who want to protect their bankroll and avoid spending more than they planned. As with deposit limits, reductions take effect immediately while increases require a 24-hour review period.
Session Management
03
Session Time Limits
Long, uninterrupted gaming sessions can contribute to problem gambling behaviour. 44kc lets you set a maximum session duration — from 30 minutes to 8 hours — after which you will be automatically logged out. You can also enable session time reminders, which will display a notification at intervals you choose (for example, every 60 minutes) so you are always aware of how long you have been playing. These reminders are displayed in Bangladesh Standard Time (BST, UTC+6) to ensure accuracy for all local players.
Short Break
04
Time-Out Feature
If you feel you need a short break from gambling without committing to a full self-exclusion, 44kc's time-out feature allows you to temporarily suspend your account for a period of your choosing — 24 hours, 48 hours, 1 week, 2 weeks, or 1 month. During a time-out, you cannot log in, place bets, make deposits, or access any gambling features on the platform. The time-out period cannot be shortened once activated, but your account will automatically reopen at the end of the period if you choose not to extend it.
Long-Term Break
05
Self-Exclusion
For players who believe their gambling has become a problem, 44kc offers a self-exclusion programme that allows you to close your account for a defined period of 6 months, 1 year, 2 years, 3 years, 5 years, or permanently. Self-exclusion is irreversible for its chosen duration — once activated, it cannot be reversed or shortened under any circumstances. During a self-exclusion period, 44kc will not market to you and will not accept re-registration attempts. To request self-exclusion, contact our support team at support [@] 44kc.io with the subject line "Self-Exclusion Request".
Activity Insight
06
Gaming History & Reality Check
44kc maintains a full, accurate record of your gaming activity, including all bets placed, amounts wagered, outcomes, deposits, withdrawals, and session durations. You can access your complete gambling history at any time through Account Settings under "My Activity". We also provide a Reality Check feature — an optional popup that appears during gameplay at your chosen interval and shows you a clear summary of how long you have been playing and your net win or loss for the current session, displayed in Bangladeshi Taka (৳).

Safe Gambling Principles

Responsible gambling is about making informed, conscious choices every time you play. These core principles guide how 44kc designs its platform and how we encourage all players to approach their gaming activity.

Only Play With Affordable Money
Always set a strict budget before you start playing and treat that budget as an entertainment expense — not an investment. Never use money reserved for rent, household bills, food, transport, or family obligations to fund your gambling. If you bank via bKash, Nagad, or Rocket, consider creating a dedicated gambling wallet with a fixed monthly allocation so that your everyday finances remain completely separate from your gaming activity.
Manage Your Time Carefully
Time passes quickly during an engaging gaming session. Before you begin, decide exactly how long you intend to play and set an alarm or use 44kc's session time reminder feature to keep track. Gambling should fit around your life — not replace other activities you enjoy. If you find yourself cancelling plans, losing sleep, or neglecting responsibilities in order to gamble, this is a clear sign that it is time to take a break and reassess your relationship with gaming.
Never Chase Your Losses
Loss chasing — placing increasingly large bets in an attempt to recover money lost in a previous session — is one of the most common and dangerous patterns in problem gambling. The house edge means that the longer you play to "win back" losses, the more you are statistically likely to lose. If you have reached your session budget, accept the outcome and stop. Tomorrow is another day. Use 44kc's loss limit feature to make this commitment automatic rather than relying on willpower alone.
Gambling Is Entertainment, Not Income
A healthy attitude towards gambling treats it purely as a form of entertainment — the same way you might spend money on a cinema ticket or a cricket match. The cost of that entertainment is the amount you are prepared to lose. Winnings are a bonus, not an expectation. If you find yourself relying on gambling as a source of income, or calculating winnings as part of your household budget, please speak to our support team immediately about the tools available to help you.
Be Aware of Those Around You
Problem gambling affects not just the individual but also their family, friends, and community. If someone close to you has expressed concern about your gambling, take their perspective seriously — loved ones often notice changes in behaviour before the individual does. Equally, if you are concerned about the gambling behaviour of a friend or family member, you can contact 44kc's support team for guidance on how to approach the situation sensitively and what resources are available to help.
Keep Your Account Secure
Never share your 44kc account credentials with any other person — including family members. Shared account access makes it impossible to apply responsible gaming tools meaningfully, as the limits you set may not reflect the total gambling activity on your account. If you suspect that someone else has accessed your account without your permission, contact us immediately at support [@] 44kc.io. Secure account access is a fundamental part of responsible gaming at 44kc.

Self-Assessment Questionnaire

The following questions are designed to help you reflect honestly on your gambling behaviour. They are for personal guidance only and are not a clinical diagnostic tool. If you answer "yes" to three or more of these questions, we strongly encourage you to use 44kc's self-exclusion or time-out tools, or to contact our support team for a conversation.

How to Use This Tool

Read each question carefully and answer honestly based on your behaviour over the past 12 months. If you answer "yes" to three or more questions, please reach out to our support team or consider activating a time-out or self-exclusion period. No personal data is collected from this self-assessment — it is for your own private reflection only.

01
Have you ever gambled with money that was intended for essential expenses such as rent, food, bills, or family needs?
02
Have you ever continued gambling after deciding to stop, or found it difficult to walk away when you planned to?
03
Have you ever tried to win back money you lost by placing additional bets — a behaviour known as "chasing losses"?
04
Have you borrowed money, sold possessions, or relied on others financially in order to fund gambling activity?
05
Has gambling caused you to miss work, neglect family responsibilities, or withdraw from social activities you previously enjoyed?
06
Do you feel restless, irritable, or anxious when you are not able to gamble, or when you try to reduce your gambling activity?
07
Have you concealed the extent of your gambling activity from family members, friends, or colleagues?
08
Do you find yourself thinking about gambling frequently — planning your next session, calculating odds, or replaying past bets in your mind?
09
Have you ever felt that you needed to gamble with increasing amounts of money to experience the same level of excitement?
10
Has a family member, close friend, or anyone else expressed concern about the amount of time or money you spend gambling?

How to Activate Self-Exclusion

If you believe your gambling has become problematic and you want to take a definitive break, 44kc's self-exclusion programme gives you a firm, irrevocable commitment period during which your account will be fully suspended. Follow the steps below to activate self-exclusion on your 44kc account.

1
Log In and Navigate to Account Settings
After logging in to your 44kc account, click your username in the top-right corner to open the account menu, then select "Account Settings". From there, navigate to the "Responsible Gaming" tab to access all player protection tools.
2
Select "Self-Exclusion" and Choose Your Period
Click the "Self-Exclusion" option. You will be prompted to select your exclusion period: 6 months, 1 year, 2 years, 3 years, 5 years, or permanent exclusion. Read the confirmation notice carefully — self-exclusion cannot be reversed for its chosen duration under any circumstances.
3
Confirm Your Identity and Decision
To prevent accidental activation, you will be asked to re-enter your account password and to type a confirmation phrase. This two-step confirmation ensures that self-exclusion is an intentional, deliberate choice. Once confirmed, the exclusion takes effect immediately.
4
Receive Confirmation and Access Your Funds
You will receive a confirmation email at your registered address within minutes. Any available balance in your account at the time of exclusion will be processed for withdrawal to your designated bKash, Nagad, or Rocket account within 3 to 5 business days. No withdrawal fees apply to self-exclusion balance returns.
5
Contact Support If You Need Assistance
If you are unable to access your account to activate self-exclusion, or if you need to request exclusion urgently, contact 44kc support directly at support [@] 44kc.io with the subject line "Self-Exclusion Request". Our team will process your request within 24 hours and confirm activation by email.

Setting Deposit Limits

Deposit limits are one of the most practical and effective responsible gaming tools available. By capping how much you can transfer into your 44kc account each day, week, or month, you remove the temptation to overspend during a losing streak. Here is how to set them up.

1
Go to Responsible Gaming in Account Settings
Log in to your 44kc account and navigate to Account Settings, then select the "Responsible Gaming" tab. All deposit limit controls are located in the "Deposit Limits" section near the top of the page.
2
Choose Your Limit Type and Amount
Select whether you want a daily, weekly, or monthly deposit limit, then enter your chosen limit amount in Bangladeshi Taka (৳). The minimum configurable limit is ৳500. You may set limits for all three periods simultaneously if you wish — for example, ৳1,000 daily, ৳5,000 weekly, and ৳15,000 monthly.
3
Apply Your Limit — Takes Effect Immediately
Click "Apply Limit" to save your settings. Reductions in deposit limits take effect immediately and cannot be undone for 24 hours. If you later decide to increase a limit, the increase will only take effect after a mandatory 24-hour cooling-off period, giving you time to reconsider.
4
Monitor Your Deposit Usage
Your current deposit usage against your limit is shown in real time within Account Settings and also displayed as a progress indicator when you initiate a deposit via bKash, Nagad, Rocket, Upay, or any other accepted payment method. You will receive an in-platform notification when you reach 80% of your limit for the current period.

Get Help & Support

If you feel that gambling is negatively affecting your life, you do not have to deal with it alone. The 44kc support team is trained to help, and there are external resources available to players in Bangladesh who need assistance with problem gambling.

44kc Support Team
Our customer support team is available 24 hours a day, 7 days a week to assist with responsible gaming concerns. Whether you want to activate a self-exclusion, lower your deposit limits, or simply talk to someone about your gambling, we are here to help — confidentially and without judgement. Contact us at support [@] 44kc.io with the subject line "Responsible Gaming Support".
Financial Counselling Resources
If gambling has caused financial difficulties, speaking with a qualified financial counsellor can help you create a plan to manage debt and rebuild stability. In Bangladesh, services such as those offered through the Bangladesh Bank's financial literacy programmes and community microfinance organisations can provide structured guidance. 44kc can provide referral information upon request — contact our support team for details.
Mental Health & Wellbeing
Problem gambling is often linked to stress, anxiety, and depression. If you feel that gambling is affecting your mental wellbeing, we encourage you to speak with a healthcare professional. In Bangladesh, the National Institute of Mental Health (NIMH) in Dhaka provides mental health services and counselling. Your wellbeing matters far more to us than your activity on our platform — please seek help if you need it.
Contact Our Responsible Gaming Team
Our dedicated responsible gaming team is available around the clock to assist you with any concerns about your gambling activity. All enquiries are handled with complete confidentiality. Email us at any time and a trained team member will respond within 2 hours during standard hours, or by the next morning for overnight contacts.
support [@] 44kc.io
Protecting Younger Players
44kc strictly prohibits access by anyone under the age of 21. If you share a device with younger household members, we strongly recommend using parental control software and never saving your 44kc login credentials on shared devices. If you believe a minor has accessed the platform, contact us immediately so we can investigate and take corrective action.
support [@] 44kc.io

Play Smart. Play Safe at 44kc

44kc is committed to providing a safe, fair, and enjoyable platform for all Bangladeshi players. Use the tools available to you, set your limits, and always play within your means. For players aged 21 and above only.

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